Bay Volunteers is a community-based service supporting the needs of people across the Lancaster District, especially elderly, vulnerable, isolated and/or housebound people. We work with many partners, incl. Lancaster City Council; Lancaster District Community Hub; Lancaster District CVS; Lancaster, Bay and Carnforth Integrated Care Communities; Lancaster Medical Practice; Queen Square Medical Practice; Bay Medical Group; and many others to bring support to those in our community.

As part of Bay Volunteers, volunteers can sign up and pick which missions they would like to do, when they do them and how much they volunteer. The missions that we receive, which volunteers take up, mainly include either: shopping for/with someone, collecting and delivering post/parcels, collecting and delivering prescriptions, a listening call/in-person visit/walk, patient transport, digital support, and/or supporting someone initially to attend a community group.