FAQ & Fees
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#{{reward.rank}} rank {{#if reward.prize}}({{currency reward.prize.prize charity}} prize){{/if}}{{/if}}\n{{#if (and order.addFeature order.featureAmount)}}\x3Cbr />+{{currency_views order.featureAmount charity}} feature views{{/if}}",donate_charity_select_headline:"Which Charity do you want to donate to?",donate_charity_select_subheadline:"We add extra votes for every {{currency}} you give",donate_success_v2:"\x3Cp>\x3Cspan style=\"color: inherit; font-size: 1rem;\">You've {{#if order.oneoff}}donated{{else}}set up your monthly donation of{{/if}} {{currency order.price order.currency}} to {{charity.name}}! {{#unless direct}} We have added {{currency_votes order.price order.currency recurring=(not order.oneoff)}} votes immediately thanks to your generous donation{{#if order.oneoff}}.{{else}} and will add another {{currency_votes order.price order.currency multiplier=false ongoing=true}} votes each month your monthly donation continues.{{/if}}{{/unless}}\x3C/span>\x3C/p>\x3Cdiv>\x3Cbr>\x3C/div>\x3Cdiv>You will receive a confirmation email shortly.\x3C/div>",donate_success_v2_header:"Congratulations, Your Donation was Successful!",feature_success_v2_header:"Congratulations, Your Feature was Successful!",donate_monthly_full_reward:"{{currency_votes order.price order.currency recurring=true}} votes now\x3Cbr>+{{currency_votes order.price order.currency}} votes each month{{#if reward.change}}\x3Cbr>#{{reward.rank}} rank {{#if reward.prize}}({{currency reward.prize.prize charity}} prize){{/if}}{{/if}}{{#if order.featureAmount}}\x3Cbr>+{{currency_views order.featureAmount charity}} feature views{{/if}}",feature_monthly_full_reward:"\x3Cp>= {{currency_views order.price order.currency}} views per month\x3C/p>",currency_with_default:"{{currency amount currency default=default}}",connect_donations:"\x3Cp>If you want to collect donations via MyGivingCircle, connect to one of our payment methods. The process is simple and there are no setup or recurring fees. Click 'Connect' on one of the methods to get started - it takes less than 10 minutes.\n\nOnce connected we add 1 vote for every {{vote_price 1 charity.settings.currency}} donated via our platform, even more for regular giving. You’re only charged a platform fee (0% - 6.5%) + credit card fees when someone makes a donation.\x3C/p>",connect_header:"Set Up Donations",connect_option_paypal:"Create a free Paypal business account or connect an existing account. Donors will be able to pay with their credit card or PayPal account",connect_option_ppgf:"PayPal charges no fees when you collect donations via the PayPal Giving Fund. Donors will be able to pay with their credit card or PayPal account",connect_option_stripe:"Create a free Stripe payment account or connect an existing account. Donors will be able to pay with their credit card.",yougive_donate_header:"We add Votes for every {{currency charity.settings.currency}} you Donate",yougive_feature_header:"We add Feature Views for every {{currency charity.settings.currency}} you pay.",charity_links_title:"\x3Cp>Add our button to your site{{#if charity.settings.acceptsDonations}} and enjoy 0% platform fees{{/if}}\x3C/p>",charity_links_subtitle:"\x3Cp>{{#if charity.settings.acceptsDonations}} MyGivingCircle provides commission free donations when people donate to you on our platform with these links. Choose your Button and add it to your website to enjoy commission-free donations. {{/if}}\x3C/p>",donate_votes:"{{#if order.oneoff}}{{currency_votes order.price order.currency}} votes{{else}}{{currency_votes order.price order.currency recurring=true}} votes now{{/if}}",donate_views:"+{{currency_views order.featureAmount charity}} feature views",donate_votes_per_month:"\x3Cp>+ {{currency_votes order.price order.currency multiplier=1 ongoing=true}} votes each month\x3C/p>",donate_prize:"({{currency reward.prize.prize charity}} prize)",feature_views:"= {{#if order.oneoff}}{{currency_views order.price order.currency}} feature views{{else}}{{currency_views order.price order.currency}} views per month{{/if}}",comanage_welcome_content:"Share your page with your supporters to start getting votes!",comanage_welcome_header:"You are now successfully registered to co-manage this charity account",header_message:"\x3Cp>\x3Cbr>\x3C/p>",feature_charity_spending_title:"\x3Cp>You’re spending {{#pink}}{{currency_cents amount}}{{/pink}} a month to feature your charity. We recommend {{#pink}}{{currency_cents recommendedAmount}}{{/pink}}.{{#if matchingCategoryUsers}} There are {{#pink}}{{number matchingCategoryUsers}}{{/pink}} MyGivingCircle members who support your cause. {{/if}}\x3C/p>\x3Cp>\x3C/p>",feature_title:"\x3Cp>Promote your Charity on MyGivingCircle\x3C/p>",feature_subtitle:"\x3Cp>Let us get you more votes towards a grant; more supporters; more donors and more bequests. Be promoted on our voting page, in our emails to members and in our Facebook Advertising campaigns. You choose how much you want to spend each month and you can change or cancel at any time.\x3C/p>",feature_information_table_header:"Your Monthly Pay to Feature is achieving the following",connect_unauthorized_header:"Set up Donations for your Charity",connect_unauthorized:"You will require some extra permissions to be granted by the account owner of your charity to set up and manage donations via MyGivingCircle. Click on the request button below to send a request email to the account owner.",admin_permission_description:"Charity Admins can edit your charity profile, view and download voter and donor data.",admin_plus_permission_description:"Admins with Full Access can do everything a regular admin can do, as well as set up and manage donations and manage team permissions.",projected_revenue_target:"\x3Cp>499000\x3C/p>","promotion_double_votes for this round_message":"\x3Cp>Make a donation to your favourite Charity and claim Double Votes for the rest of this Grants Round!\x3C/p>","promotion_double_votes for this round_cta":"\x3Cp>\x3Cbr>\x3C/p>",leads_accepted:"\x3Cp>24109\x3C/p>",email_subscriptions:"\x3Cp>Please choose which email(s) you wish to unsubscribe from.\x3C/p>",winners_item_label:"{{charity.name}} - {{prize.label}}",sponsor_message:"\x3Cp>This {{grant.name}} Grants Round is proudly sponsored by {{grant.sponsor.name}} Insurance.\x3C/p>",sponsor_cta:"\x3Cp>{{#vote-button}}Vote Now{{/vote-button}}\x3C/p>","promotion_double_votes for life_message":"\x3Cp>Double Votes for Life if you become a Monthly Donor Today!\x3C/p>","promotion_double_votes for life_cta":"\x3Cp>{{#donate-button charity=charity oneoff=false}}Donate now{{/donate-button}}\x3C/p>",charity_profile_donate_description:"We add 1 Vote for every {{currency}}1 you donate - even more for Regular Giving!",charity_profile_feature_description:"\x3Cp>Promote {{charity.name}} for more votes - Guaranteed.\x3C/p>",charity_profile_share_description:"Share with friends and family to help get more votes!",charity_profile_vote_description:"Vote for {{charity.name}} to share {{currency round.roundTotal}} this Grants Round. ",dashboard_charity_page_subtitle:"\x3Cp>Use the buttons to share your page for more votes or to edit your charity profile\x3C/p>",dashboard_fundraiser_page_subtitle:"\x3Cp>This is your fundraiser page. Use the buttons on the right to return to your dashboard or edit your fundraiser page.\x3C/p>",feature_update_subtitle:"\x3Cp>You can update your monthly pay to feature at any time. We recommend {{currency recommendedAmount}} per month to make sure you reach more supporters and achieve more votes and donations\x3C/p>",feature_update_title:"Update your monthly pay to feature",fundraiser_actions_header:"\x3Cp>Help {{fundraiser.user.firstName}} reach their goal: {{#pink}}{{number fundraiser.target}}{{/pink}} votes for {{charity.name}}\x3C/p>",fundraiser_donate_self_subtitle:"\x3Cp>Making the first donation encourages other people to donate as well and we add 1 vote for every {{vote_price 1}} you give!\x3C/p>",fundraiser_donate_self_title:"Make the first {{#pink}}donation{{/pink}}",fundraiser_donated_amount:"+ {{currency (ifx fundraiser.donations fundraiser.donations 0) charity}} donated",fundraiser_feature_self_subtitle:"\x3Cp>We'll feature your fundraising page on MyGivingCircle, boosting your ability to get votes for {{charity.name}}\x3C/p>",fundraiser_feature_self_title:"Feature your {{#pink}}fundraising page{{/pink}}",fundraiser_leaderboard_content:"\x3Cp>The 10 Fundraisers who get the most votes will each receive {{#pink}}{{currency 100}}{{/pink}} as a thank-you from MyGivingCircle.\x3C/p>",fundraiser_supporters_content:"Please vote or donate and leave {{fundraiser.user.name}} a message of support.",grant_description:"This grant round we are giving {{#pink}}{{currency grant.grantTotal.default}} to the Top #10 {{grant.name}} Charities.{{/pink}} Vote and support the Charities you love today and help them share in grants on {{format_date grant.closes}}.",manage_fundraiser_profile_subtitle:"\x3Cp>Create a fundraising page for {{#if fundraiser}}{{fundraiser.charity.name}}{{/if}} or any charity you'd like to help get a grant.\x3C/p>",manage_fundraiser_profile_title:"{{#pink}}Set up:{{/pink}} My Fundraising Page",fundraiser_onboarding_subtitle:"\x3Cp>Create a fundraising page for your {{local favourite}} charity to help them get votes toward our next grants round. \x3C/p>\x3Cp>The 10 Fundraisers who get the most votes will each receive {{#pink}}{{currency 100}}{{/pink}} as a thank-you from MyGivingCircle.\x3C/p>\x3Cdiv>\x3Cbr>\x3C/div>",fundraiser_onboarding_confirm_subtitle:"\x3Cp>It looks like you already have an account with My Giving Circle. Please follow the link in the email we have sent you to finish logging in and setting up your fundraiser.\x3C/p>",fundraiser_onboarding_confirm_title:"\x3Cp>Your fundraiser is being created\x3C/p>",fundraiser_onboarding_title:"\x3Cp>Let's get started creating your Fundraiser page!\x3C/p>",fundraiser_onboarding_charity_denied_subtitle:"\x3Cp>The email address you have used is associated with a registered charity. To create a personal fundraiser please use a personal email address.\x3C/p>",fundraiser_onboarding_charity_denied_title:"\x3Cp>Fundraiser not created\x3C/p>",charity_links_step_1_title:"\x3Cp>1. Choose which MyGivingCircle page you want to link to\x3C/p>",charity_links_step_2_title:"2. Choose your button style",charity_links_step_2_description:"Create the style of button you want to use on your website",charity_links_step_3_title_angular:"3. Add HTML code to your website",charity_links_copy_link_title:"\x3Cp>Copy and use this Commission-Free link anywhere\x3C/p>",charity_links_copy_link_description:"Copy this link and use it on your website, social media or email - wherever you want.",charity_links_qr_code_title:"QR Code Generator",charity_links_qr_code_description:"Copy this QR code and use it on posters at live events",charity_links_step_3_description_angular:"Copy and paste the code below onto your website, wherever you want the button to appear",feature_charity_spending_short_title:"Currently: {{#pink}}{{currency_cents amount}}{{/pink}}/month. Recommended: {{#pink}}{{currency_cents recommendedAmount}}{{/pink}}/month.",team_members_title:"\x3Cp>Invite Team Members\x3C/p>",team_members_description:"\x3Cp>Invite people to help manage your Charity page on MyGivingCircle and increase your chances of a grant.\x3C/p>",set_up_donations_description:"\x3Cdiv>You raise more money and have a better chance of a Grant with Donations turned on\x3C/div>",set_up_donations_title:"Are you sure you don’t want to set up donations?",home_charity_checklist_title:"\x3Cp>Your Charity Checklist\x3C/p>",charity_links_step_3_description:"\x3Cp>Copy and paste the code below onto your website, wherever you want the button to appear.\x3C/p>\x3Cnobr>\x3C/nobr>\x3Cp>Optional: you can add the embed script to your page's <head> section\x3C/p>",lead_views_target:"\x3Cp>20,000\x3C/p>",charity_share_self_header:"Share your profile with your supporters",leads_sent:"\x3Cp>50\x3C/p>",charity_links_step_1_description:"You can link to your charity page on MyGivingCircle, or the voting form (with your details pre-filled) {{#if acceptsDonations}}or directly to the donation page{{/if}}\n ",charity_links_step_3_title:"3. Add HTML code to your website",charity_share_self_content:"Sharing is the most effective way to engage your supporters"}});_$HY.r["00000000a110000000100000040000000100030000"]=$R[163]=$R[1]();$R[9]($R[6],$R[25]);$R[9]($R[163],$R[10]);_$HY.r["00000000a11000000010000004000000010003000410"]=$R[164]=$R[1]();$R[9]($R[164],$R[165]=[$R[166]={question:"How are the winners determined?",answer:$R[167]={template:"Before each grants round (we do several throughout the year), we'll announce the amount and how it will be distributed.\r\x3Cp>\r\x3C/p>\x3Cp>Any grants not distributed will be carried over into the next grants round.\r\x3C/p>\x3Cp>Any charity that does not win a grant has their votes carried over to the next round, for one round, to help as many charities as possible receive a grant.\x3C/p>\x3Cp>To receive a grant a charity must have a minimum of 2,000 votes.\x3C/p>\x3Cp>\r\x3C/p>\x3Cp>\r\x3C/p>"}},$R[168]={question:"If I choose regular giving, can I cancel it anytime?",answer:$R[169]={template:"\x3Cp>Yes, we understand people’s financial circumstances change and you are free to cancel your regular giving at any time by logging into your account. Please note however that we add extra votes for regular giving (we love regular giving!). If you cancel your regular giving within 3 months, the extra votes are deducted from your charities total. \x3C/p>\x3Cp>\x3Cspan style=\"font-size: unset; background-color: rgb(255 255 255 / var(--tw-bg-opacity)); color: inherit;\">To cancel your regular giving log into your account and click on 'My Payments'. At the bottom of the page you can see any recurring payments you have set up, and you can cancel them or change the amount from here.\x3C/span>\x3Cbr>\x3C/p>\x3Cp>\x3Cspan style=\"font-size: unset; background-color: rgb(255 255 255 / var(--tw-bg-opacity)); color: inherit;\">If you haven't logged into your account before please use the 'lost password' function to set your password, and if you are still having trouble please feel free to email us at \x3C/span>\x3Ca href=\"mailto: contact@mygivingcircle.org\" target=\"_blank\" style=\"font-size: 1rem;\">contact@mygivingcircle.org\x3C/a>\x3Cbr>\x3C/p>\x3Cp>\n\x3C/p>"}},$R[170]={question:"Can charities from any country participate?",answer:$R[171]={template:"\x3Cp>We are currently welcoming charities from the following countries, all of whom are eligible to receive a grant:\n\x3C/p>\x3Cp>Australia\n\x3C/p>\x3Cp>New Zealand\n\x3C/p>\x3Cp>United States of America\n\x3C/p>\x3Cp>United Kingdom\n\x3C/p>\x3Cp>Ireland\n\x3C/p>\x3Cp>Canada\x3C/p>\x3Cp>\n\x3C/p>\x3Cp>\n\x3C/p>\x3Cp>\n\x3C/p>\x3Cp>\n\x3C/p>\x3Cp>\n\x3C/p>\x3Cp>\n\x3C/p>"}},$R[172]={question:"What fees does MyGivingCircle charge on donations?",answer:$R[173]={template:"\x3Cp>We charge a platform fee of between 0% - 6.5% plus credit card fees on donations received, to allow us to maintain and improve the website for the benefit of all our amazing charities.\x3Cbr>\x3C/p>\x3Cp>We also supply charities with links to use on their website, email and social media that allows their supporters to donate with a 0% platform fee.\x3C/p>\x3Cp>\x3Cbr>\x3C/p>\x3Cp>\n\x3C/p>\x3Cp>\n\x3C/p>"}},$R[174]={question:"How do donations work?",answer:$R[175]={template:"\x3Cp>\x3Cspan style=\"color: rgb(68, 68, 68); font-size: inherit; font-weight: inherit;\">All donations are processed securely via stripe and/or PayPal and sent to your charity of choice directly.\x3C/span>\x3Cbr>\x3C/p>\x3Cp>\x3Cfont color=\"#444444\">\x3Cspan style=\"caret-color: rgb(68, 68, 68);\">When you donate we add extra votes, even more for regular giving.\x3C/span>\x3C/font>\x3C/p>\x3Cp>\x3Cfont color=\"#444444\">{{vote_price 50}} one-off donation = 50 Votes.\x3C/font>\x3C/p>\x3Cp>\x3Cfont color=\"#444444\">{{vote_price 50}} regular giving = {{multiply 50 settings.firstPaymentMultiplier}} votes (50 votes x {{settings.firstPaymentMultiplier}}) + 50 extra votes every month.\x3C/font>\x3C/p>\x3Cp>\x3Cfont color=\"#444444\">\x3Cbr>\x3C/font>\x3C/p>\x3Cp>\x3Cfont color=\"#444444\">You can make a donation when you vote, via your favourite charities page or via our leaderboard at any time.\x3C/font>\x3C/p>\x3Cp>\x3Cfont color=\"#444444\">Not all charities choose to collect donations via MyGivingCircle. When a charity does not collect donations you can support them by voting, sharing or paying to feature them instead.\x3C/font>\x3C/p>\x3Cp>\x3Cfont color=\"#444444\">\n\x3C/font>\x3C/p>\x3Cp>\x3Cfont color=\"#444444\">\n\x3C/font>\x3C/p>\x3Cp>\x3Cfont color=\"#444444\">\n\x3C/font>\x3C/p>\x3Cp>\x3Cfont color=\"#444444\">\n\x3C/font>\x3C/p>\x3Cp>\x3Cfont color=\"#444444\">\n\x3C/font>\x3C/p>"}},$R[176]={question:"Is MyGivingcircle a registered charity or not for profit?",answer:$R[177]={template:"\x3Cp>\x3Cspan style=\"font-size: inherit; font-weight: inherit;\">No, MyGivingCircle is a social enterprise, not a registered charity. That means that we are a company, but with the principle of doing good and supporting charities, not-for-profits and other good causes.\x3C/span>\x3Cbr>\x3C/p>\x3Cp>\n\x3C/p>"}},$R[178]={question:"Are donations made through MyGivingCircle tax-deductible?",answer:$R[179]={template:"\x3Cp>That depends on the tax status of the organisation you are donating to, and you should discuss this directly with the Charity you are supporting.\x3C/p>"}},$R[180]={question:"When I make a donation via MyGivingCircle, where does the money go and it is safe?",answer:$R[181]={template:"\x3Cp>\x3Cspan style=\"font-size: inherit; font-weight: inherit;\">All transactions are processed and handled securely by Stripe and or PayPal. At MyGivingCircle, we never store your credit card details or process your transactions directly.\x3C/span>\x3Cbr>\x3C/p>\x3Cp>\n\x3C/p>"}},$R[182]={question:"Is there a minimum donation level if I donate?",answer:$R[183]={template:"\x3Cp>The minimum donation amount is set at {{currency}}20. If you're not in a position to donate, you can still vote for free once a week and share with your friends and ask them to vote as well.\x3C/p>"}},$R[184]={question:"How often can I vote?",answer:$R[185]={template:"\x3Cp>You can vote for free once a week.\n\x3C/p>\x3Cp>\n\x3C/p>\x3Cp>You can donate as often as you want, and we add 1 Vote for every {{currency}}1 you give as a one-off donation and more if you commit to monthly giving.\n\x3C/p>\x3Cp>Please be aware that if you vote using fake email addresses or multiple email addresses your vote will not count. Even if you see the vote count go up, all fake votes are scrubbed before the grants are awarded.\x3C/p>\x3Cp>\n\x3C/p>"}},$R[186]={question:"Will I be contacted by any Charities or Sponsors?",answer:$R[187]={template:"When you vote or donate to a Charity, they may wish to contact you to thank-you for your support and keep you up-to-date with the work they're doing. When it occurs, contact will usually be via email, and in some instances telephone. When a Charity wishes to contact a supporter, we have strict guidelines in place that include:\n\x3Cp>\n\x3C/p>\x3Cp>· Only Charities that you have voted for, donated to, or indicated as one of your favourites can make contact. We do not share your details with any Charity you have not indicated as one of your favourites.\n\x3C/p>\x3Cp>· If making contact by email there must be a clear and easy way for you to unsubscribe from future emails\n\x3C/p>\x3Cp>· They must be courteous, professional and polite. We hope you'll be interested in hearing from them, but if you're not, no further contact is made\n\x3C/p>\x3Cp>· They must abide by the Fundraising Institute of Australia's guidelines - our equivalent governing body in their country - regarding contacting you\n\x3C/p>\x3Cp>\x3Cspan style=\"font-size: unset; background-color: rgb(255 255 255 / var(--tw-bg-opacity)); color: inherit;\">When you vote in a Giving Circle that is sponsored by a 3rd party company, the grants sponsor may wish to contact you for voting, let you know which charities received the grants and/or introduce themselves and their product(s) to you. By voting you are giving express consent to be contacted by the grants sponsor on the basis that:\x3C/span>\x3C/p>\x3Cp>\x3Cspan style=\"font-size: unset; background-color: rgb(255 255 255 / var(--tw-bg-opacity)); color: inherit;\">· contact can only be once only unless you request further information\x3C/span>\x3C/p>\x3Cp>· you will always have the option to opt-out from any further communications from the sponsor\x3C/p>\x3Cp>· They must be courteous, professional and polite. We hope you’ll be interested in hearing from them, but if you’re not, no further contact is made\x3C/p>\x3Cp>If you have any concerns about being contacted by a grants sponsor you can opt-out by emailing your details to privacy@mygivingcircle.org\x3C/p>\x3Cp>\n\x3C/p>\x3Cp>\n\x3C/p>\x3Cp>\n\x3C/p>\x3Cp>\n\x3C/p>\x3Cp>\n\x3C/p>\x3Cp>\n\x3C/p>\x3Cp>\n\x3C/p>\x3Cp>\n\x3C/p>"}},$R[188]={question:"What is the difference between Donating and Paying to Feature?",answer:$R[189]={template:"\x3Cp>When you donate to support a charity, we add an extra vote for every {{currency}} you give – even more for regular giving – and the money is paid directly to your nominated charity, less any platform and credit card fees.\n\x3C/p>\x3Cp>\n\x3C/p>\x3Cp>When you pay to feature a charity, we use the money to feature your nominated charity on our website, via email and social media to get them more votes, find them new supporters and ultimately new donors. This money is not remitted to the charity and we guarantee to get them at least 1 additional vote or more for every {{currency}} you chip in to feature them. The money we earn from featuring charities is reinvested back into the business and into growing our grants pool.\x3C/p>"}},$R[190]={question:"How do I delete my account with MyGivingCircle?",answer:$R[191]={template:"\x3Cb>For individuals\x3C/b>\x3Cp>\x3Cb>\x3Cbr>\x3C/b>\x3C/p>\x3Cp>Please send an email to privacy@mygivingcircle.org from the email address you registered with requesting deletion and we will action within 2 working days. Alternatively you can unsubscribe from our emails by clicking on the unsubscribe link contained in any email we send you. This way you will still be a member, but not be contacted by us via email.\x3C/p>\x3Cp>\x3Cb>For Charities\x3C/b>\x3C/p>\x3Cp>Please send an email to privacy@mygivingcircle.org from the email address you registered with and include the name of the charity you want deleted from our platform. We will action this within 2 working days. Alternatively you can request that your account is paused. Paused charities do not appear on our site and do not compete in the current grants round, but your account remains open and you have the option to un-pause at a later date.\x3C/p>"}},$R[192]={question:"Will I get a tax-receipt from MyGivingCircle?",answer:$R[193]={template:"\x3Cp>When you donate to support a charity you may be either donating directly to your preferred charity via our platform or directly to PayPal Giving Fund who will send a donation receipt and grant the funds to your nominated charity in accordance with it's policies. We will send you a donation confirmation via email which will also be accessible via your MyGivingCircle dashboard when you log in. If you require a tax receipt you will need to contact the charity directly as we are not authorised to issue tax receipts on their behalf.\x3C/p>\x3Cp>When you pay to feature you are transacting directly with MyGivingCircle. We will send you a tax receipt via email which will also be accessible via your MyGivingCircle dashboard when you log in\x3C/p>"}},$R[194]={question:"Can UK charities receive GiftAid when people donate through MyGivingCircle?",answer:$R[195]={template:"\x3Cp>Yes, when UK supporters donate to UK charities, they have the option to nominate their donation as eligible for GiftAid. Charities can then download the necessary information via our platform to process GiftAid donations.\x3C/p>"}},$R[196]={question:"Can Charities Donate to themselves via MyGivingCircle",answer:$R[197]={template:"\x3Cp>In most instances it is not permitted for charities to donate to themselves via the platform. Exceptions are on a case-by-case basis - for example a charity may raise or collect money from people offline or who are not comfortable donating online - and process that money via our platform where that was the express intent of the offline donor. Any donations that in our discretion do not meet that criteria are not eligible for votes, or as a commission-free donation and may be reversed at MyGivingCircles discretion.\x3C/p>"}},$R[198]={question:"I made a one-off donation but it is showing on my credit card statement as recurring",answer:$R[199]={template:"\x3Cp>In very rare occasions a one-off donation appears as 'recurring' on a donors credit card statement, when it is not. To verify your payment was a one-off payment you can review the confirmation email we send you and/or log into your account at MyGivingCircle and click on 'My Payments'.\x3C/p>"}},$R[200]={question:"Using PayPal Giving Fund",answer:$R[201]={template:"\x3Cb>Why does my donation go to PayPal Giving Fund? \r\x3C/b>\x3Cdiv> \r\x3C/div>\x3Cdiv>PayPal Giving Fund (ABN 65 106 950 945) is a Public Ancillary Fund and charity registered with the Australian Charities and Not-for-profits Commission that makes online giving a part of everyday ecommerce activity. PayPal Giving Fund do this by enabling donors to support their favourite causes across a number of platforms, including MyGivingCircle. PayPal Giving Fund receives donations from users as charity of record on these platforms and provides the donation receipt to donors. We then grant the funds to the charity recommended by the donor, per our \x3Ca href=\"https://www.paypal.com/au/webapps/mpp/givingfund/policies/donation-delivery\" target=\"_blank\">Donation Delivery Policy\x3C/a>. \r\x3C/div>\x3Cdiv>\x3Cbr>\x3C/div>\x3Cdiv>\x3Cb>How can I request a refund for a donation? \r\x3C/b>\x3C/div>\x3Cdiv>Donations to \x3Ca href=\"https://www.paypal.com/au/webapps/mpp/givingfund/home\" target=\"_blank\">PayPal Giving Fund\x3C/a> are generally non-refundable. If your donation was made in error, or was not authorised by you, refer to \x3Ca href=\"https://www.paypal.com/au/webapps/mpp/givingfund/policies/donation-refunds\" target=\"_blank\">PayPal Giving Funds Donation Refund Policy\x3C/a> to learn more.\r\x3C/div>\x3Cdiv>\x3Cbr>\x3C/div>\x3Cdiv>\x3Cb>How can I request a receipt for my donation from PayPal Giving Fund? \r\x3C/b>\x3C/div>\x3Cdiv>PayPal Giving Fund provides a donation receipt for every donation, this is sent direct to each donor’s email. If you cannot locate a donation receipt, please reach out to \x3Ca href=\"https://www.paypal.com/au/smarthelp/contact-us/ppgf\" target=\"_blank\">PayPal Giving Fund customer support\x3C/a>; a copy of your original donation receipt will be resent within 7 working days of the request being made. \r\x3C/div>\x3Cdiv>\x3Cbr>\x3C/div>\x3Cdiv>\x3Cb>When I donate, how and when does the charity get the money? \r\x3C/b>\x3C/div>\x3Cdiv>When \x3Ca href=\"https://www.paypal.com/au/webapps/mpp/givingfund/home\" target=\"_blank\">PayPal Giving Fund\x3C/a> receives a donation it grants the funds to the charity recommended by the donor, per its \x3Ca href=\"https://www.paypal.com/au/webapps/mpp/givingfund/policies/donation-delivery\" target=\"_blank\">Donation Delivery Policy\x3C/a>\x3Cspan style=\"background-color: rgb(255 255 255 / var(--tw-bg-opacity)); color: inherit; font-size: 1rem;\">.\x3C/span>\x3C/div>\x3Cdiv>\x3Cspan style=\"background-color: rgb(255 255 255 / var(--tw-bg-opacity)); color: inherit; font-size: 1rem;\">\x3Cbr>\x3C/span>\x3C/div>\x3Cdiv>To check if your donation has been granted to your nominated charity, click “Track your donation” in your donation receipt or alternatively you can enter the Transaction ID from your donation receipt in our donation tracker. \r\x3C/div>\x3Cdiv>\x3Cbr>\x3C/div>\x3Cdiv>PayPal Giving Fund distributes donations to recommended charities, typically within 45 days (or 90 days if the charity has not enrolled). In the rare event PPGF \x3Ca href=\"https://www.paypal.com/au/webapps/mpp/givingfund/policies/donation-delivery\" target=\"_blank\">can’t fund your chosen charity\x3C/a>, it will (whenever possible) ask you to recommend another charity, and if you don’t respond, it will reassign the funds to a similar charity.\r\x3C/div>\x3Cdiv>\x3Cbr>\x3C/div>\x3Cdiv>\x3Cb>How do I contact PayPal Giving Fund?\r\x3C/b>\x3C/div>\x3Cdiv>You can contact PayPal Giving Fund customer service by using the \x3Ca href=\"https://www.paypal.com/au/smarthelp/contact-us/ppgf\" target=\"_blank\">online form\x3C/a> or call 02 8223 9500 (M-F 9:00am-5:0pm AEDT).\r\x3C/div>\x3Cdiv>\x3Cbr>\x3C/div>\x3Cdiv>\r\x3C/div>\x3Cdiv>\r\x3C/div>\x3Cdiv>\r\x3C/div>\x3Cdiv>\r\x3C/div>\x3Cdiv>\r\x3C/div>\x3Cdiv>\r\x3C/div>\x3Cdiv>\r\x3C/div>\x3Cdiv> \r\x3C/div>\x3Cdiv>\r\x3C/div>\x3Cdiv>\r\x3C/div>\x3Cdiv>\r\x3C/div>\x3Cdiv>\r\x3C/div>"}},$R[202]={question:"What if I Believe a Charity Doesn’t Deserve a Grant?",answer:$R[203]={template:"\x3Cdiv>At MyGivingCircle, we encourage our community to focus on supporting the charities they love rather than criticizing those they don’t. Our grants are awarded based on public votes. Charities that lack public support typically receive fewer votes and are less likely to secure a grant.\x3C/div>\x3Cdiv>\x3Cbr>\x3C/div>\x3Cdiv>If you suspect a charity is gaining votes inappropriately, please notify us. We review votes at the end of each round before distributing grants and will remove any found to be in violation of our guidelines.\x3C/div>\x3Cdiv>\x3Cbr>\x3C/div>\x3Cdiv>Regarding legal concerns, we can only remove a charity from our platform if there is documented evidence of legal breaches, such as notification or publicly available ruling from a relevant authority. As a small social enterprise, we do not have the resources to conduct independent investigations, but we are committed to taking action when credible evidence is presented.\x3C/div>\x3Cdiv>\x3Cbr>\x3C/div>\x3Cdiv>Please rest assure that before distributing grants at the end of each round, we carefully review all votes and scrutinize winning charities. If any irregularities are identified, appropriate adjustments are made to ensure a fair process.\x3C/div>"}},$R[204]={question:"Where do the grants come from?",answer:$R[205]={template:"Each year MyGivingCircle commits to give away {{currency annual_grant}} in grants to charities, not-for-profits and community groups. As a social enterprise we earn money by helping connect charities with donors, featuring charities to find them more supporters and by earning a small platform fee or receiving a tip when people donate via our platform. From time to time socially responsible companies also come on-board to sponsor grants.\x3Cdiv>\x3Cbr>\x3C/div>\x3Cdiv>When you donate or feature a charity on MyGivingCircle a percentage of your generous support goes back into growing our grants pool and letting us help more charities.\x3C/div>"}}]);$R[9]($R[2],!0);
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